The HostCall-QR system for evaluating the quality of service and customer satisfaction is designed to receive feedback from customers and guests in private businesses and government institutions.
Thanks to the HostCall-QR service quality assessment system, you will get customer feedback and identify problem areas of your business, as well as the system raises the culture of service for your staff, since no one wants to be at the end of the rating list.
Quality assessment buttons are easy to mount because they are wireless radio buttons.
The system saves the history of ratings on the computer's hard disk for the entire period of operation, so you can track the trend of staff work from the beginning of its installation. You can save the statistics log to an external storage device for remote analysis.

     How it works: MP-411Q3 quality assessment radio buttons are installed next to each employee on a table or wall. The button has three buttons with emoticons: Smiling, neutral and sad.

    The customer leaves their feedback by simply clicking on one of the three buttons. After pressing the smiley, the button transmits its individual number and the code of the pressed smiley to the MP-821W3 radio receiver over the radio channel.

Which, in turn, transmits this data to the “HostCall-Quality " program , which shows real- time ratings set by clients for each employee.